Frequently Asked Questions

Where is your company located?
- Made to Layer is located in Houston, Texas.

Do you offer free shipping?
- We offer free shipping on US orders over $50!

How long will it take to receive my order?
- We ship orders almost every day! Orders are process within 1-3 days. Depending on the shipping method you chose, shipping estimate is between 1-5 business days for domestic orders and 7-15 days for international orders.

Will you email me when my order shipped?
- You will receive an email with tracking information and an estimated delivery date once your order is shipped.

Do we get a tracking number?
- Yes, all orders include tracking. It will automatically be sent to the email you provided us during checkout.

Can I cancel or change my order?
- Please email us at and we will do our best to help you. Unfortunately, things move quickly and sometimes there is nothing we can do if your order is already processed. Please email us ASAP.

Do you ship internationally?
- Yes, we currently ship to most nations. You can check shipping rates once you added an item to the shopping cart.

Can I shower with my jewelry on?
- Our jewelry is delicate. Try to avoid showering, swimming, or exercising while wearing our jewelry.