Help Center

Made to Layer is located in Houston, Texas. 

Our mailing address is 

1795 N Fry Rd

STE 123 

Katy, TX 77449

We ship orders almost every day! Orders are process within 1-3 days. Depending on the shipping method you chose, shipping estimate is between 1-5 business days for domestic orders and 7-15 days for international orders.

Yes, all orders include tracking. It will automatically be sent to the email you provided us during checkout. Track your order directly on United States Postal Service website with the tracking number. Click here.

Please email us at madetolayer@gmail.com and we will do our best to help you. Unfortunately, things move quickly and sometimes there is nothing we can do if your order is already processed. Please email us ASAP.

Yes, we currently ship to most countries.

Please contact us to organize the return or the exchange. Customers are responsible for any applicable return shipping and handling charges and return packaging. Shipping and handling charges are non-refundable.

We want you to love your new jewelry. If you are not completely satisfied with your purchase, we will gladly accept a return or exchange within 14 days of delivery. The unused item must be returned in its original condition and packaging. Refunds will be processed based on the original method of payment.

Please contact us to organize the return or the exchange. Customers are responsible for any applicable return shipping and handling charges and return packaging. Shipping and handling charges are non-refundable.

We want you to love your new jewelry. If you are not completely satisfied with your purchase, we will gladly accept a return or exchange within 14 days of delivery. The unused item must be returned in its original condition and packaging. Refunds will be processed based on the original method of payment.

If you need rush handling or shipping, you can upgrade to express shipping during checkout for an additional cost (only USPS Priority Express Mail is delivery guaranteed). Order will be expedited for next day shipment. Otherwise, processing time and shipping delay may occur and you may not receive your package in time. 

All orders are generally shipped within 1-3 (Monday - Friday) business days from Texas through United States Postal Service - USPS First Class Mail with tracking information within the USA and selected countries.

We offer internationally shipping through USPS First Class International Mail. Tracking can be purchase at additional cost (upgrade to Priority International Mail during checkout). We am not responsible for customs duty fee, VAT, tax, or any fee you are charged. Please check with your country before placing an order.

Please double check that your shipping address is correct. We are not responsible if your package is lost or returned due to incorrect address. If your package is returned, you are responsible for new shipping fees.

Domestic standard shipping: allow 3-10 mailing days Monday - Friday (Delays may occur, First Class Mail has no delivery guaranteed date.)

International shipping: allow 7 to 25 mailing days Monday - Friday (In some instances, a package can take up to 45 days due to postal and custom delays.)

Only USPS Priority Express Mail is delivery guaranteed. All other shipping methods may experience postal delays.